Terms of Service

1. What these terms are about

ClassFlowy (formerly "Work") is a service available at classflowy.com (the old address work.biskupski.site still redirects to the same service), which organises materials from lessons: it transcribes recordings to text, reads photographs of whiteboards, arranges everything in a calendar, and lets you ask questions to the assistant. By using the service, you accept these terms.

The service is run by Filip Biskupski, as unregistered business activity (Art. 5 of the Law on Entrepreneurs of March 6, 2018). The seller has no tax ID or business registry number and uses the VAT exemption for small businesses (Art. 113(1) of the VAT Act) – is not a registered VAT payer. We will provide a correspondence address upon request sent to the email address below. The same person sells paid plans and add-on packs, described separately in the Payment Terms. Contact: support@biskupski.site.

2. Who can use it

• Account setup is self-service: after registration we send a link to the email you provided, and your account is created only after you click it. A registration that is not confirmed within 48 hours expires, and we delete its data.
• When you register, you confirm in the form that you accept these terms, the Payment Terms, and that you have read the Privacy Policy – without this, your account will not be created. The service agreement is concluded when your account is created. We record the date of this acceptance and the versions of the documents it concerned (the date of the latest change to each).
• One person – one account. Do not share your username or password with others.
• ClassFlowy is for people aged 13 and up. By creating an account, you confirm this with a single statement (checkbox) – we do not check age or date of birth. We delete an account of someone younger if we learn about it.
• If you are aged 13 to 17, you have limited legal capacity (Art. 10–22 of the Civil Code) – to validly use the service, especially to buy a paid plan or add-on pack (see Payment Terms, section 12), you need your parent's or guardian's consent or later confirmation, except for minor everyday matters. This is an obligation that rests with you and your parent/guardian – we do not verify it technically.
• Your account may be blocked if you violate these terms.

3. Recording lessons – your responsibility

This is the most important section of these terms. The service does not check and cannot check whether you have the right to record what you upload.

• Recording lessons requires your teacher's consent. Many schools ban it in their rules – check before you record.
• A recording showing or audible other people contains their personal data – you are responsible for it, including when it feeds into your class's shared notes (section 4).
• Do not upload materials about health, beliefs, family situations, or anything someone told you in confidence.
• Do not upload materials you have no rights to – others' work, scans of books, paid courses.
• Upload textbooks (PDF, EPUB, or photographs of pages) only if you have the right to use them yourself – for example, you bought them or your school or publisher provided them to you – and only for your own study. When sharing a subject with an attached textbook, you share its page content too: do this only with people you are allowed to share it with (e.g., your class), and in line with the publisher's terms.

You are responsible for what you upload and whom you share it with. If someone reports to us that material violates their rights, we delete it without asking.

4. Class

A class shares knowledge, never files (full description in the Privacy Policy). Joining does not move your data – it stays in your own space, and the class gets only a shared lesson note compiled from its members' non-private materials, plus positions from your timetable in subjects you share with it (subject, day, lesson number, room, teacher – without information that they come from you).

• By default, the class gets nothing from you. You share knowledge with it only from subjects you mark yourself in the class settings – right after joining or anytime later. From a subject you don't share, you neither give the class knowledge nor receive its shared notes and timetable entries.
• If you joined the class before this version of the Terms took effect, you continue to share knowledge from all your subjects except those you exclude in class settings. You can switch to marking subjects anytime – we'll pre-select the ones you're currently sharing; you cannot go back to the previous way.
• Regardless, you can mark a single material as private – then it won't feed into the shared notes.
• You are responsible for content that feeds into your class's shared notes the same way you are for what you upload – see section 3.
• Each class has an owner: the founder or, if they leave, the member who has been there longest. Only the owner changes the class name, issues a new invite code, closes enrolment, or removes members.
• Up to 12 classes per account, up to 80 people in a single class.
• Leaving a class, being removed from it, excluding a subject, or stopping to share a subject immediately recalculates the class's shared notes from scratch, without your contribution – without the knowledge of the person who left or stopped sharing the subject.

5. Content you upload

Recordings, photographs, files, and notes you upload remain yours – they do not transfer to us. For us to process them and show you the result (and in the class – the shared notes), you grant us a non-exclusive licence limited to providing you the service: storage, processing by AI as described in the Privacy Policy, and displaying the result to you and people you share them with. We do not sell your content, do not licence it to third parties except as necessary for the service to work, and do not use it for anything else. The licence ends when you delete the material or your account.

6. What is forbidden

• Upload illegal, offensive, harassing, or content that ridicules teachers or students.
• Try to bypass limits, protections, or anti-bot defences, or access other people's data.
• Use the service to bulk-process materials unrelated to school.
• Resell account access or share it with people outside your class.

7. Artificial intelligence – what we don't promise

Transcriptions, whiteboard reading, and assistant replies are generated automatically and are sometimes wrong. The model can mangle a name, date, or formula, and sometimes write things that were never said in the lesson.

Do not study for an exam only from what the assistant generated, without checking the recording or textbook. Grades, consequences of studying wrong material, and decisions based on the assistant's answers are your decisions – we ask for common sense, not blind trust in AI. This does not, however, exclude our liability where we cannot exclude it by law: with the reservation of mandatory laws, including laws on digital content and digital service conformity (Art. 43a et seq. of the Consumer Rights Act) and laws excluding liability for damage caused intentionally (Art. 473 §2 of the Civil Code).

You can report an assistant reply that is false, offensive, or could harm someone using the "Report answer" button on that reply – in the chat on the website and in the app. The report, with a copy of the answer and your question before it, goes to the administrator, who reviews it (what exactly we record is described in the Privacy Policy).

8. Limits and plans

• Every account has monthly limits on recordings, photographs, descriptions, and chats – details in Settings → Plans.
• You can buy a paid plan or add-on pack in Settings → Plans (when online payments are enabled) or get it from the administrator. The administrator sets it to a chosen date or indefinitely; after that date the plan returns to Standard, and the add-on pack disappears, unless you pay for it.
• On the Standard plan, original files are not stored – only the lesson note and a preview remain.
• Limits may change if prices or availability of the AI models we use change, or if required by law. We will notify you of significant changes before they take effect.
• If you disagree with such a change, within 14 days of notification you can cancel the paid plan or add-on pack the change affects – we will refund the unused part of the paid period under the proportional refund rules in the Payment Terms (section 7a), without needing to delete your whole account. Write to support@biskupski.site.
• After you use up a limit, you can keep going by paying from your balance (a prepayment) – only within the features of your plan or an active add-on pack. Current prices in złoty are always in Settings → Plans → Balance ("Balance price list"), so you can check them before anything is taken from your balance. Top-ups, bonuses, the storage fee, the spending limit and automatic top-up are described in the Payment Terms (section 3b). The balance does not expire and is not refundable except under statutory consumer rights.

9. Payments

Rules for buying, paying for, and cancelling plans and add-on packs, plan changes, refunds, and the right to withdraw are described in a separate Payment Terms document. It is part of these terms just like any other section – you accept it when you buy anything in ClassFlowy.

10. Availability and backups

The service runs on a single server, maintained after hours. It may be unavailable, and in case of failure data may be lost – there is no guaranteed uptime (SLA). Keep copies of materials you really care about. This is a description of real hosting limits, not an exclusion of our liability: with the reservation of mandatory laws, including laws on digital service conformity (Art. 43a et seq. of the Consumer Rights Act) and laws excluding liability for damage caused intentionally (Art. 473 §2 of the Civil Code).

11. Account deletion

We do not delete your account with one click, because this action cannot be undone. Click "Start account deletion" in Settings or write to us – the administrator will start the deletion, and you will confirm it with your password and a link from your email (details: Account and Data Deletion). Your materials and notes disappear with your account. Shared class notes you belonged to stay – they simply recalculate from scratch without your contribution, otherwise one person leaving would erase notes for everyone. Lessons you shared with someone directly or by link stay with them as their own notes. As long as you don't ask for your account or a single material deleted, we don't delete anything ourselves – see Privacy Policy.

12. Complaints

If something in the service doesn't work as it should, or you have concerns about the service, write to support@biskupski.site – describe what happened and provide your email address or account username. We respond to complaints within 14 days of receiving them. Complaints specifically about payments are described in the Payment Terms.

13. Dispute resolution

If you are a consumer and we cannot resolve the dispute amicably, you can use out-of-court complaint and dispute resolution procedures – for example, contact the relevant Regional Inspection of Trade or a permanent consumer arbitration court. The list and details of procedures are on the Office of Competition and Consumer Protection website (uokik.gov.pl). If you live in the European Union, you can also file a complaint via the EU's ODR platform: ec.europa.eu/consumers/odr. Using these options is voluntary – it does not close off your right to sue.

14. Changes to these terms

We may change these terms (and the Payment Terms) for good reason – for example, changes to law, security requirements, changes in prices or availability of AI models we use, or changes to the scope of the service. We will notify you of changes in the service with appropriate notice before they take effect. Continued use after a change means you accept it; if you disagree, you can ask for your account to be deleted before the change takes effect, and if the change affects only a paid plan or add-on pack – instead of deleting your whole account, you can use the right described in section 8.

15. Governing law and contact

These terms and the service agreement are governed by Polish law. If you are a consumer, this choice of law does not deprive you of the protection granted to you by the laws of your country of residence that cannot be excluded by agreement. In matters not regulated here or in the Payment Terms, the laws of Poland apply, in particular the Civil Code and the Consumer Rights Act. Contact for all matters: support@biskupski.site.