Account and Data Deletion

This page is about a ClassFlowy account – the app for Android and iOS and the classflowy.com website (it's one account). We explain how to ask for account deletion, what we delete then, and what – for legal reasons alone – stays.

How to delete your account

1. Ask for deletion. In the app or website: Settings → Account → Start account deletion. Can't log in? Write to support@biskupski.site from the email address linked to your account (subject "Account deletion") – or first set a new password using the "I forgot my password" button on the login screen.

2. The administrator accepts your request – without unnecessary delay, at most within a month. You'll get an email, and a "Delete account" button will appear in Settings (in the app and website).

3. You confirm deletion: click "Delete account", enter your password, and we send a link to your email (valid one hour, works once). Clicking the link deletes your account immediately and permanently.

Just asking doesn't delete anything and you can withdraw the request in the same place until the administrator accepts it. There are three steps because account deletion cannot be undone: no one – not anyone with access to your phone, not the administrator – can delete your account without your password and access to your email.

What we delete

• Account: email address, username, display name, password hash, all login sessions on all devices.
• Materials and their effects: recordings, photographs, files, and notes, plus transcriptions, text read from photographs, and lesson descriptions.
• Conversations with the assistant and its "memory" (facts it remembered about your learning), plus your reports of assistant replies.
• Conversations with the Helper (help chat) from your account and reports the bot filed in them.
• Timetable, calendar, subjects, your links and shares, access keys, and connections to outside AI assistants.

Entries in the database vanish the moment you click the link. Files on the server disk are deleted by automatic cleanup – usually within a few hours.

What stays and why

• Payment records (what, when, and how much; payment and subscription identifiers) – now disconnected from your account, for as long as accounting and tax laws require (usually several years from the end of the tax year). We cancel active subscriptions when we delete your account.
• Shared class notes you belonged to stay in the class – recalculated from scratch without your contribution. The class you founded is taken over by the person who has been there longest.
• Lessons you shared with someone directly or by link stay with them as their own notes – they already have a copy.

Deleting some data without deleting your account

You can delete a single material, note, or conversation with the assistant yourself, in the app or website – immediately, without asking us. You can free up space after original files (recordings, photographs) in Settings → Files on the website. To delete other data or ask for a copy, write to support@biskupski.site.

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More about what data we collect and how long we keep it: Privacy Policy. Questions: support@biskupski.site.